, and then select the customer to work with.Use Print Customer Statements to print statements for your customers.
The customer for which you print a statement is based on the choices you make for customer setup and for the statement processing run.
See also About Aging and Customer Statements.
Open Company from Administration | Companies.
Click Find , and then select the customer to work with.
In the Customer/Vendor section, click Edit 
in the Customer column. The Customer screen is displayed.
In the Statement Options section, select Eligible to Receive Statement.
In Billing Method, select Balance Forward or Open Item.
In Statement Cycle, select the frequency that you want.
In Statement Format, specify the statement format that you want.
Click Save.
Repeat for additional customers as needed.
Open Print Customer Statements from Financials | Receivables.
Specify this information:
In Statement Date, enter the date you want to use for printing the statements.
In Statement Format, specify the format to use for printed statements.
In Billing Method, select which statements to print based on billing method. These are your options:
All – Print statements for all billing methods.
Balance Forward – Print statements for balance forward customers.
Open Item – Print statements for open item customers.
In Statement Cycle, select which statement cycle to print statements for.
In Selection Range, select which option to base the selection on and then specify a range in the fields provided.
In Customer Balance Minimum, enter the minimum balance a customer must have in order to be included in statement printing.
Select Exclude Customers With No Activity Since Last Statement to have the statement printing process ignore them.
Select which Address Type to use when printing the address on the statements.
In Sort Statements By, select how to sort the statements.
In Sort Statement Detail By, select how to sort detail lines.
If you want to have document balances from before a certain date summarized into a single amount, specify that date in Summary Cutoff Date. Any document that still has an unpaid balance after the summary cutoff date is listed separately on the statement.
Select Print Finance Charges On Statement to have the finance charges included on the statement.
Select Print Credit Limit On Statement to include the customer's credit limit on the statement.
Select Print Terms On Statement to have the terms printed on the statement.
Click Run Report on the toolbar. The Customer Statement screen is displayed.
Click the print icon on the Customer Statement toolbar or click Print this report in the Report Actions pane.
Close the Customer Statement screen. You are prompted to accept printed statements. If they were printed correctly, select Yes. The Last Printed field on the Print Customer Statements screen and the Last Statement Date field on the Customer screen for applicable customers are updated to the specified statement date. If you select No, statements are left in their current state and those fields are not updated.
A: The customer is not eligible to receive statements. See Setting up Statement Options for Customers earlier in this topic to enable the customer to receive statements.
OR
The options that you specified in the Selection Criteria and Options sections of Print Customer Statements exclude the customer. Review the options and change your selections accordingly.
A: Verify that the Address Type field in the Options section of Print Customer Statements is set correctly. If you are using the customers' business addresses, the option must be set to Business. If you are using the customers' bill to addresses, set the option to Bill To, and so on.